Terms of Service
Effective Date: January 15, 2025
1. Acceptance
By visiting www.pelicansolarservice.com, booking service, or connecting the Pelican Service Connect Jobber app, you agree to these Terms and to any signed work order that supplements them. developer.getjobber.com
2. Scope of Services
Pelican offers solar-panel cleaning, monitoring, preventive and corrective maintenance, HVAC cleaning, and related home-energy work. Any new solar installation will be issued a separate Home-Improvement Contract that includes the statutory Solar Energy System Disclosure Document required under California Business & Professions Code § 7169. LegiInfo
3. The Pelican Service Connect App
Using the app requires you to authorize Pelican to read and write Jobber data for Clients, Requests, Jobs, Scheduled Items, Invoices, Payments, and Users via OAuth 2.0. The exact scopes are displayed on Jobber's consent screen. developer.getjobber.com
Pelican subscribes to Jobber webhooks (e.g., CLIENT_CREATE, JOB_STATUS_UPDATE) to sync schedules in real time; every webhook is verified via the X-Jobber-Hmac-SHA256 header. developer.getjobber.com
Revoking the app in Jobber immediately stops data flow, but previously synchronized data remains subject to the Privacy Policy section on retention.
4. Quotations, Scheduling, and Access
Estimates are valid for 30 days. You must provide safe roof access; Pelican may reschedule for weather or safety.
5. Customer Responsibilities
You agree to supply accurate system info, maintain homeowner's insurance, follow utility rules, and disclose known roof or electrical problems before service.
6. Payments
Invoices are due upon receipt unless a different schedule is in the signed work order. For California residential projects over $500, the down payment may not exceed $1,000 or 10 percent of the contract price, whichever is less, and progress payments can never outpace work performed. CSLB
7. Limited Warranties and Disclaimers
Workmanship: 12-month limited labor warranty.
Equipment: Manufacturer warranties only.
Except as stated, Pelican disclaims all implied warranties under the Magnuson-Moss Warranty Act. Federal Trade Commission
8. Limitation of Liability
Pelican's total liability is capped at the amount you paid for the specific service, excluding indirect or consequential damages unless prohibited by law.
9. Dispute Resolution
Matters arising from a specific Pelican service or installation must be resolved by binding arbitration under JAMS Streamlined Arbitration Rules in San Diego County. JAMS
10. Right to Cancel
California residents may cancel a home-improvement or service contract within three business days of signing (five days if age 65 or older). CSLB
11. Changes
Pelican may update these Terms with 30 days' notice on the website.
12. Contact
Pelican Solar Service, Inc.
2604-B El Camino Real #225, Carlsbad, CA 92008